You have the right to choose which auto glass repair company gets your car back on the road. Some insurance companies may try to get you to go to one of their “preferred shops,” which is a practice known as “job steering.” Rather than encouraging you to go to whichever shop you’d like, they like to maintain control over as much of the repairs as possible, and that’s not always in your best interest. Job steering is not only illegal, but is usually converts into a bad experience for the vehicle owner. When glass shops get work from job steering, their goal is to keep the customer happy, which in these cases is the insurance company.

Will my insurance company cover my new windshield?

Yes, if you have full coverage (comprehensive). Your only out of pocket expense is your comprehensive deductible, which in most cases is $0-$100. If you think your deductible is higher than $100, be sure to confirm that you are not confusing your “collision” deductible with your “comprehensive” deductible, as collision deductibles are usually higher, but not applicable to windshield repair or replacement.

Do you work with my insurance company?

We work with all insurance companies handle the paper work, billing your insurance company directly. We can call in the claim for you and assist you with setting up a claim. You pay only your deductible. In some cases, we can save you money off of your deductible. Ask us about our insurance specials!

Will my insurance rates go up?

No. Auto glass and windshield replacement falls under the comprehensive portion of your insurance rather than the collision portion. Broken auto glass does not reflect your driving ability and has no bearing on your level of risk to the insurance company. Therefore the repair or replacement of your windshield will not influence your insurance premiums.

Should I windshield cracks be repaired quickly?

Yes! It’s important for two reasons:

1. Rock chips are the leading cause of cracked out windshields. Extreme Oklahoma weather changes in temperature cause the glass to contract and expand causing rock chips to spread. The longer you wait the more moisture, dirt and debris will collect in the break – and the more likely the break will spread. Glass Works can repair the break before the damage spreads and makes a windshield replacement necessary.

2. For your safety. The windshield is more than just a “shield” from wind and road dirt, it’s an important structural element of your car. It helps keep you and your passengers in the car in a front impact accident, and keeps your car’s airbag in the optimum position so it can function as designed. A weakened windshield can be dangerous to you and your passengers in the event of an accident. Also, damaged glass may cause optical impediments when driving, particularly at night, which is a significant safety hazard.